Job Description
Customer Service Representative
Salary: Min: $33,300 Mid: $41,500 Max: $52,700 (Based on a Full-time 40 hour a week schedule.)
Consumer and Small Business Banking (CSBB) is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The CSBB organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers. We want to build a strong value proposition for key consumer and small business segments by identifying gaps and opportunities and building capabilities to transform how we engage customers and deliver advice.
At Banker Connection you’ll have the opportunity to expand your capabilities and advance your career. We invest in our people and provide an environment to learn and grow. We set our standards very high to ensure accurate, timely, and exceptional service for our customers. A Customer Service Representative (CSR) spends 100% of his/her time on the phone answering questions to help Wells Fargo Team Members meet their customers’ needs and help them succeed financially.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
Exceptional customer experience on every call
Reliable attendance
Self-motivation
A positive attitude
The ability to work well on a team
Willingness to accept coaching and feedback
Job Details
Company Name: Wells Fargo
Employment Type: Full-time
Job Location: Salt Lake City, UT, United States
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