HSBC Bank USA Careers | Administrative Assistant, Los Angeles, CA

Job Description

Administrative Assistant

Provides administrative and secretarial support for an assigned senior or executive manager of the Company (GCB 3 and above) or group of employees.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • Impact on the Business​​​​

  • Complete a variety of administrative and support duties, often of a confidential nature and unique to assigned area, including researching information and data, maintaining department records and filing system and developing and producing reports and presentations.​​​​

  • Produce letters, reports, memoranda, forms, schedules, etc., utilizing various PC based software packages or other typing equipment, composing items from general outlines or own initiative.​​​​

  • Schedule appointments and meetings and arrange travel accommodations.​​​​

  • Assist in event planning.​​​​

  • Customers / Stakeholders​​​​

  • Open and screen mail and respond to correspondence and inquiries on behalf of senior or executive manager; receive and screen telephone calls and visitors, taking appropriate action using initiative and judgment.​​​​

  • Leadership & Teamwork​​​​

  • Provides administrative support to management and department members as necessary handling routine project work, program material preparation, and resolving issues with equipment, form completion, and follow up as appropriate​​​​

  • Operational Effectiveness & Control​​​​

  • To implement the Group compliance policy locally by containing compliance risk in liaison with the Head of Group Compliance, Global Business Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators.​​​​

  • Complete other responsibilities, as assigned.​​​​

  • Management of Risk​​​​

  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.​​​​

  • Observation of Internal Controls​​​​

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.​​​​


Job Requirements

  • Minimum of eight years proven and progressive administrative or secretarial experience or equivalent.

  • Bachelors degree in business, related field or equivalent experience.

  • Excellent typing, customer service, problem-solving, and organizational skills.

  • Proficiency with personal computers as well as pertinent mainframe systems and software packages.

  • Ability to anticipate senior/executive manager needs as well as operate independently and handle majority of responsibilities without consultation.

  • Ability to deal with all levels of personnel in a courteous and efficient manner and exercise discretion on confidential matters.

  • Extensive knowledge of Company policies and practices.

Job Details

Company Name: HSBC Bank USA

Employment Type: Full-time

Job Location: Los Angeles, CA, United States

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