Bank of America Careers | Relationship Banker, Marietta, Georgia

Bank of America

Job Description

Relationship Banker

We’re looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry leading digital banking solutions. As a Relationship Banker, you’ll introduce clients to the various high-tech and high-touch choices they have to do their banking in ways that are most convenient for them.

From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you’ll have the opportunity to advance into roles as a Relationship Manager, Financial Advisor, Financial Center Operations Manager or Financial Center Manager – with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey.

Benefits and Offers

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.

• Resources and dedicated support to help you reach your full potential throughout your career.

• A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.

• Progressive workplace practices and initiatives that promote inclusion.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.

• Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.

• Continuously learn and advance your career goals through intentional career paths to the next best role.

• Use resources and innovative technologies to optimize the client experience.

• Confidently build relationships with clients by using a defined consultative questioning approach that will help you gain in-depth knowledge of clients’ financial life priorities and connect them to our solutions that meet their financial goals.

• Expand your business knowledge and network by partnering with experts in small business, lending and investments.

• Become an expert in using digital resources and technologies to optimize the client’s digital banking preferences.

• Process transactions accurately and efficiently to build client confidence and trust, based on established policies and procedures

Job Requirements

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

• Collaborates effectively to get things done, building and nurturing strong relationships.

• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.

• Is confident in identifying solutions for new and existing clients based on their needs.

• Communicates effectively and confidently, and is comfortable engaging all clients.

• Has the ability to learn and adapt to new information and technology platforms.

• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

• Applies strong critical thinking and problem-solving skills to meet clients’ needs.

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

• Efficiently manages your time and capacity.

• Focuses on results, while acting in the best interest of the client.

• Can be flexible to work weekends and/or extended hours as needed.

Desired Skills

• Experience in financial services and knowledge of financial services industry, products and solutions.

• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

• Six months of cash handling experience.

• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Job Details

Company Name: Bank of America

Employment Type: Full-time

Job Location: Marietta, Georgia, United States

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